Privacy Policy
Privacy Policy
Last Updated: July 8, 2026
At Claire, Olive & Mae, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Payment information (processed securely through our payment providers and never stored on our servers)
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IP address
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Browser and device information
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Order and transaction history
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Website usage data collected through cookies and similar technologies
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Provide customer support
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Send order confirmations, shipping updates, and tracking information
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Improve our website, products, and customer experience
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Prevent fraud and maintain website security
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Comply with legal obligations
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Send promotional emails and marketing communications if you have chosen to receive them
3. Legal Basis for Processing
We process your information when necessary to:
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Fulfill our contract with you when processing your order
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Comply with legal obligations
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Protect our legitimate business interests, including fraud prevention and improving our services
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Send marketing communications where you have provided your consent or where permitted by applicable law
4. Sharing Your Information
We only share your personal information when necessary to operate our business and provide our services.
This may include:
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Secure payment providers
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Shipping and delivery partners
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Trusted fulfillment and product suppliers responsible for preparing and shipping your order
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Analytics and marketing service providers
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Government authorities when legally required
We never sell your personal information to third parties.
Because some products may be shipped directly from our international fulfillment partners, your information may be transferred and processed outside your country of residence. We take reasonable measures to ensure your information remains protected.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law, including tax and accounting obligations.
6. Cookies
Our website uses cookies and similar technologies to:
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Ensure the website functions properly
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Improve your browsing experience
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Analyze website traffic
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Personalize content and advertisements
You can manage your cookie preferences at any time through your browser settings or our cookie preferences tool.
For more information, please refer to our Cookie Policy.
7. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss.
All payments are encrypted and processed through secure SSL connections using trusted payment providers.
8. Your Privacy Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate information
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Request deletion of your personal information
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Restrict or object to certain types of processing
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Withdraw consent for marketing communications
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Request a copy of your personal information where applicable
To exercise any of these rights, please contact us using the email address below.
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The updated version will always be posted on this page with the revised "Last Updated" date.
11. Contact Information
Claire, Olive & Mae
Company Name: Available upon request
Registered Business Address: Available upon request
Email: info@claireolivemae.com