Shipping & Delivery Policy

Last Updated: July 8, 2026

At Claire, Olive & Mae, we are committed to delivering your order as quickly and smoothly as possible. Please review the information below regarding our shipping and delivery process.

1. Order Processing

Orders are typically processed within 1–3 business days.

Once your order has been shipped, you will receive a confirmation email containing your tracking information so you can follow your package every step of the way.

Please note that processing times may be slightly longer during holidays, promotional events, or periods of high order volume.

2. Delivery Time

After your order has been processed, estimated delivery typically takes 5–10 business days, depending on your location.

While we work hard to meet these estimates, shipping times may occasionally be affected by factors outside our control, including:

High shipping volumes
Weather conditions
Customs inspections
Carrier delays
Public holidays

Delivery estimates are not guaranteed.

3. Shipping Origin

To help reduce unnecessary waste and excess inventory, many of our products are shipped directly from our trusted international fulfillment partners.

This fulfillment model allows us to offer a carefully curated collection while operating more sustainably.

Depending on your country's import regulations, customs duties or taxes may apply. Any such charges are the responsibility of the customer unless otherwise required by law.

4. Shipping Costs

Shipping costs are calculated during checkout based on your shipping destination and the selected shipping method.

Any available free shipping promotions will be displayed automatically at checkout.

5. Order Tracking

Once your order has shipped, you will receive a tracking number by email.

Customers are responsible for monitoring their shipment using the provided tracking information.

Please keep an eye on your tracking updates, as your carrier may:

Deliver your package directly to your address.
Leave it with a neighbor where permitted.
Hold it at a local pickup location.
Attempt redelivery if necessary.

If you experience any issues with your shipment, please contact us at info@claireolivemae.com before initiating a payment dispute or chargeback. Our support team will gladly assist you.

6. Delivery Responsibility

Customers are responsible for providing accurate shipping information when placing an order.

If you notice an error in your shipping address, please contact us within 24 hours of placing your order. While we will do our best to update the address, we cannot guarantee changes once an order has entered processing.

Claire, Olive & Mae is not responsible for lost or misplaced packages after the shipping carrier confirms successful delivery to the address provided during checkout.

7. Contact Us

If you have any questions regarding shipping or delivery, we're happy to help.

Claire, Olive & Mae

Company Name: Available upon request

Registered Business Address: Available upon request

Email: info@claireolivemae.com

Shipping & Delivery Policy