Terms & Conditions
Terms & Conditions
Last Updated: July 8, 2026
These Terms & Conditions govern your use of the Claire, Olive & Mae website and apply to all purchases made through our online store. By accessing our website or placing an order, you agree to these Terms & Conditions, as well as our Privacy Policy, Return & Refund Policy, Shipping Policy, and Cookie Policy.
Article 1 – Identity of the Entrepreneur
Website Name: Claire, Olive & Mae
Company Name: Available upon request
Registered Business Address: Available upon request
Email: info@claireolivemae.com
Business Registration Number: Available upon request
Article 2 – Applicability
These Terms & Conditions apply to every offer, order, and agreement concluded through the Claire, Olive & Mae website.
By placing an order, you confirm that you have read and accepted these Terms & Conditions.
Article 3 – Product Information
We make every effort to ensure that all product descriptions, images, pricing, and other information displayed on our website are accurate.
However:
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Colors may vary slightly depending on your screen or device.
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Minor variations in appearance may occur.
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Typographical errors, pricing errors, or other inaccuracies may occasionally occur.
Claire, Olive & Mae reserves the right to correct such errors at any time without prior notice.
Article 4 – Orders & Payment
Orders will only be processed after full payment has been successfully received.
Available payment methods may vary depending on your country or region.
By placing an order, you confirm that you are authorized to use the selected payment method.
Article 5 – Order Processing & Shipping
Estimated processing time is typically 1–3 business days.
Estimated shipping times vary depending on the destination and are provided on our Shipping Policy page.
Some products are shipped directly from our trusted international fulfillment partners.
Delivery estimates are provided for guidance only and are not guaranteed. Delays caused by shipping carriers, customs processing, weather conditions, holidays, or other circumstances beyond our control do not entitle customers to cancel an order or request compensation.
Article 6 – Returns & Cancellations
Please refer to our Return & Refund Policy for complete information regarding returns and refunds.
Orders cannot be canceled once they have entered processing.
Customers agree to contact our customer support team before initiating a payment dispute or chargeback so that we have the opportunity to resolve any issue.
Article 7 – Limitation of Liability
Claire, Olive & Mae shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Our maximum liability shall never exceed the purchase price paid for the specific product giving rise to the claim.
We are not responsible for packages that are marked as successfully delivered by the shipping carrier to the shipping address provided by the customer.
Customers are responsible for providing accurate shipping information when placing an order.
Article 8 – Intellectual Property
All content on this website, including but not limited to text, photographs, graphics, logos, product descriptions, branding, website design, and other materials, is the exclusive property of Claire, Olive & Mae or its licensors.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
Article 9 – Complaints
If you have a complaint regarding your order or our services, please contact us at:
We aim to respond to all inquiries within 5 business days.
When contacting us about a damaged, defective, or incorrect item, please include your order number, a description of the issue, and clear photographs to help us resolve your request as quickly as possible.
Article 10 – Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws governing the operation of our business, without regard to conflict of law principles.
Any disputes arising from these Terms & Conditions shall be resolved through the competent courts with jurisdiction over the business, unless mandatory consumer protection laws provide otherwise.
Article 11 – Contact Information
Claire, Olive & Mae
Company Name: Available upon request
Registered Business Address: Available upon request
Email: info@claireolivemae.com
Business Registration Number: Available upon request